Effectively Managing Teams...
When it comes to Management, our experts have years of experience not only managing teams, but teaching others how to effectively manage and coach others. We can help you with understanding the expectations associated with being a manager: and the obligations that come with it: praise and recognition, performance appraisals, interpersonal communications skills, conflict management, feedback and coaching, and delegating and motivating your team. Whether you are a new manager or need to sharpen your existing management skills for an ever-changing environment, we have something to offer any team dynamic.
NEW! Conversational Capacity
Conversational capacity isn’t just another aspect of teamwork—it defines it. A team that cannot talk about its most pressing issues isn’t really a team at all. It’s just a group of people that can’t work together effectively when it counts.
The Conversational Capacity Workshop can help you build this core competence. Click HERE to learn more!
Interpersonal Communication
If you can identify at least one key target (an employee, manager, or peer) with communication challenges, learn how to:
• Know the dynamics of the communication process; become more aware of filters and non-verbals operating in your communication exchanges.
• Understand the value of communicating concretely and choosing the best channel.
• Understand how active listening can improve your communication effectiveness and your relationships; Be able to identify the three states of active listening.
• Understand how to coach and effectively give constructive feedback.
Conflict Management Resolution
Understand your preferred method of dealing with conflict. Learn some tools to help understand why conflict occurs and how to best manage conflict within your team:
• TING
• Slow down knee jerk reaction
• 5 styles of dealing with conflict
• Knowing your intent
• Model 2
• Adjusting you’re your style
• Listening skills
KIS Consulting. Chicago, IL. Beth Bratkovic: bratkovic@att.net 312-671-2384